Have you ever felt cheated by a company? It can happen to anyone. And although many companies focus on resolving customer problems, other companies ignore customer complaints. When this happens customers often feel helpless, thinking: “I’m just one person; how can I get the attention of this big corporation?”   Background: Enter the Better Business […]

A few weeks ago my colleague Mary Sue Greenleaf wrote a post about filing consumer complaints with the Colorado Attorney General’s office. This post is intended as a supplement to her post and will include some additional places to file a complaint for different types of consumer problems.   First, some general tips for filing […]