Have you ever felt cheated by a company? It can happen to anyone. And although many companies focus on resolving customer problems, other companies ignore customer complaints. When this happens customers often feel helpless, thinking: “I’m just one person; how can I get the attention of this big corporation?”   Background: Enter the Better Business […]

A few weeks ago my colleague Mary Sue Greenleaf wrote a post about filing consumer complaints with the Colorado Attorney General’s office. This post is intended as a supplement to her post and will include some additional places to file a complaint for different types of consumer problems.   First, some general tips for filing […]

This week marks the 2013 NATIONAL CONSUMER PROTECTION WEEK. According to the official website, the aim of National Consumer Protection Week, is to encourage consumers “to take full advantage of their consumer rights and make better-informed decisions. To kick off this year’s National Consumer Protection Week, the Colorado Attorney General’s Office released a list of […]