On October 28, the Department of Education issued final regulations intended to protect student loan borrowers against school closures and fraud.  To that end, the rules include significant provisions restricting school arbitration agreements; clarifying student rights to raise school fraud as a defense to loan repayment; providing automatic closed school loan discharges to certain eligible […]

As the cost of care rises in the United States, so does the occurrence of health care fraud across the country. In fact, some estimates place the amount of money lost to healthcare fraud in the United States in the tens of MILLIONS of dollars each year. While all health care and health insurance fraud […]

Have you recently received a new credit or debit card with a metal chip on it? You may have noticed some people inserting these cards rather than swiping in the checkout lane. Here are a few things you should know about this new chip technology popping up on cards. The Good For credit and debit […]

Of the many types of fraud in the United States, advance fee schemes are among the most devious and frustrating for authorities. This is because these scams, where someone asks for money upfront with the promise of a big payoff later, are only limited by the imagination of the person committing the fraud. Some variations […]

As more American’s move into retirement, more and more people are taking advantage of a reverse mortgage to access the equity in their home. However, this also means that scams involving reverse mortgages are on the rise. These scams can take many forms, including: Contractor Fraud: This scam involves someone convincing you that you need […]

Have you ever felt cheated by a company? It can happen to anyone. And although many companies focus on resolving customer problems, other companies ignore customer complaints. When this happens customers often feel helpless, thinking: “I’m just one person; how can I get the attention of this big corporation?”   Background: Enter the Better Business […]

A few weeks ago my colleague Mary Sue Greenleaf wrote a post about filing consumer complaints with the Colorado Attorney General’s office. This post is intended as a supplement to her post and will include some additional places to file a complaint for different types of consumer problems.   First, some general tips for filing […]