Facing confusing charges or a large medical bill can seem overwhelming at times. There may be many worries, ranging from having to pay absurd charges, to damaging your credit score, to being forced into bankruptcy, to having your home and assets seized. But it’s best not to automatically assume the worst, as there are plenty of […]

According to the latest reports from the U.S. Dept. of Commerce, roughly $3.4 Billion of retail sales occurred online just last year alone. Consumers are becoming increasingly more comfortable with making their purchases online. Fortunately, the vast majority of these sales occur without any problems, but what happens when those shoes you purchased online do not show […]

Craigslist scams take all shapes and sizes. For tips on how to recognize these scams and stay safe, you can see a prior post I wrote here. Since that post, a new breed of these scams has come to my attention. This scam is targeted at “destination communities” such as ski resorts and beach towns, […]

Have you ever felt cheated by a company? It can happen to anyone. And although many companies focus on resolving customer problems, other companies ignore customer complaints. When this happens customers often feel helpless, thinking: “I’m just one person; how can I get the attention of this big corporation?”   Background: Enter the Better Business […]