CFPB Study on Well-Being

here is the press release —   “CFPB RELEASES FINANCIAL WELL-BEING REPORT WITH STATE-BY-STATE COMPARISIONS WASHINGTON, D.C. – The Consumer Financial Protection Bureau (Bureau) issued a report today with state-by-state comparisons of financial well-being scores. The scores are based on Bureau analysis of the Financial Industry Regulatory Authority Foundation’s 2018 National Financial Capability Study. The…

Uber’s No-Call Zone!

Uber has no allowance for one to call customer service, and the in-app responses appear to be bots or cut/paste from a list of ready answers that may or may not respond to the concern raised.  This is very concerning from a consumer protection perspective.  One may even be in a dangerous situation, or learn…

Tools in Missouri to Submit Your Consumer Complaint

This presentation outlines resources for consumers in Missouri to submit their consumer complaints. It also walks the consumer through the various steps a complaint goes through when it is submitted to the Better Business Bureau and the Missouri Attorney General’s Office. Finally, the presentation concludes with a brief overview of the Missouri Merchandising Practices Act,…

Current Events and Future Possibilities of Consumer Protection

Over the past several months, many newsrooms have been covering the sexual abuse allegations within the Catholic Church. On March 19, the West Virginia Attorney General filed a lawsuit against the state’s Roman Catholic diocese claiming that the diocese “knowingly employed pedophiles.” You may be thinking, “What does this have to do with consumer protection?”…