Tools in Missouri to Submit Your Consumer Complaint

This presentation outlines resources for consumers in Missouri to submit their consumer complaints. It also walks the consumer through the various steps a complaint goes through when it is submitted to the Better Business Bureau and the Missouri Attorney General’s Office. Finally, the presentation concludes with a brief overview of the Missouri Merchandising Practices Act,…

The Missouri Merchandising Practices Act: Is it time for reform?

Don’t like the “slack-fill” in your potato chip bag? Well, luckily for you, under the current Missouri Merchandising Practices Act (MMPA), you can sue for that! Plaintiffs’ attorneys have been filing “slack-fill” lawsuits in Missouri for years. For example, in 2016 a case was brought against Hershey for slack fill in Reese’s Pieces and Whoppers…

Rules Prohibiting Schools’ Use of Mandatory Arbitration Agreements

On October 28, the Department of Education issued final regulations intended to protect student loan borrowers against school closures and fraud.  To that end, the rules include significant provisions restricting school arbitration agreements; clarifying student rights to raise school fraud as a defense to loan repayment; providing automatic closed school loan discharges to certain eligible…

Tips for Preventing Medicare Fraud

As the cost of care rises in the United States, so does the occurrence of health care fraud across the country. In fact, some estimates place the amount of money lost to healthcare fraud in the United States in the tens of MILLIONS of dollars each year. While all health care and health insurance fraud…

What’s with the Chip?

Have you recently received a new credit or debit card with a metal chip on it? You may have noticed some people inserting these cards rather than swiping in the checkout lane. Here are a few things you should know about this new chip technology popping up on cards. The Good For credit and debit…